Privacy Policy

Visiting our Site

When someone visits www.fillrefill.co we use Google Analytics to collect standard log info and details of visitor behaviour patterns. We do this to find out about traffic to various parts of our site. This info is processed in a way that doesn’t identify anyone. We do not make any attempt to find out the identities of those visiting our site.

Privacy Policy

Download our full Privacy Policy here  

Cookies

Cookies are small text files that are placed on your computer, phone or tablet by websites that you visit. They are widely used in order to make websites work more efficiently, as well as to provide information to the owners of the site. Most web browsers allow some control of cookies through the browser settings. We recommend you allow the cookies we set as they help us provide a better online service. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org. To opt out of tracking by Google Analytics click here

How we use your info

When you order something from our site, we receive personal information you give us such as name, address and email address. When you browse our site, we automatically have access to your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. When you provide personal info to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that reason only.

Payments

All payments are processed through PayPal.

Third-party services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. Once you leave our site or are redirected to another website, you are no longer governed by this Privacy Policy or our Terms and Conditions.

Links

When you click the links on our site, they may direct you away from fillrefill.co. We are not responsible for the privacy of other sites and encourage you to read their privacy statements.

Security

To protect your personal info, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. However, no company, can fully eliminate security risks associated with the transmission of personal information through online transactions, and you do so at your own risk.

We use a third party service to help maintain the security and performance of our site. Before entering private information such as passwords or credit card details on our website, you can ensure that the link is secure in two ways:

– There will be a padlock symbol in the browser window frame, that appears when you attempt to log in or register

– The web address begins with ‘https://’. The ‘s’ stands for ‘secure’

The above indicate that we have a digital certificate that has been issued by a trusted third party, which show that the information transmitted online has been encrypted and protected from being intercepted and stolen by a third party. The EV-SSL certificate demonstrates that the issuing authority has conducted thorough checks into the website owner. The type of certificate held can be determined by clicking the padlock symbol in the browser frame which will launch a pop-up containing the details.

Changes to privacy policy

We reserve the right to modify this privacy policy at any time, so please check it often.

WordPress

Our store is hosted by Woocommerce. We use a standard WordPress service to collect anonymous information about user activity on the site, for example the number of users viewing pages on the site, to monitor and report on the effectiveness of the site and help us improve it. For more information about how WordPress processes data, please see their privacy notice.

Social Media

We manage all social media interactions ourselves. If you send us a direct message via social media the message will not be shared with any other organisations.

Email

Any email sent to us, including any attachments, may be monitored and used by us for reasons of security and for monitoring compliance with office policy. Email monitoring or blocking software may also be used. Please be aware that you have a responsibility to ensure that any email you send to us is within the bounds of the law.

Contact Us

If you have other questions or concerns about these privacy policies, mail us at hello@fillrefill.co or by mail at Fill Refill Co, Atlas House, Burton Road, Finedon, Northamptonshire, NN9 5HX